I am having a horrible experience with the Riverdale, Utah franchise. The manager there is Todd Kelson.
He is the proverbial used car salesman. I ordered aids but a week later I realized I couldn't afford them. I am 69 years old on a fixed income. When I tried to cancel the order he told me I owe him $568.50 for "professional services".
I never had the hearing aids. They were never programmed or fitted to me. I went in for a free hearing test and evaluation. How can I possibly owe him $568.50 for professional fees.
I wish the corporate office of Miracle-Ear would check into this. I am going to keep telling everyone what it's like to deal with them. They haven't heard the end of this....
I may end up in small claims court to remedy this, but believe me it won't be done quietly!!!! Again, his name is Todd Kelson located in Riverdale, Utah.
Product or Service Mentioned: Miracle Ear Hearing Test.
Reason of review: Pricing issue.