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Customer service

Went in for a free exam. Of course it showed hearing loss.

I am sure the exam can be manipulated to show damage. I had no idea this could be done. And since I was having a little trouble hearing in groups I went ahead and bought the Miracle Ear aids. After buying the Miracle Ear aids, had ears tested again at another hearing office.

That test found I did not need hearing aids. Went in several times to Miracle Ear for adjustments. Couldn't get it right since I didn't need the hearing aids in the first place. Contacted Miracle Ear after the second exam but they said the warranty time was up.

Wrote a letter and called but was ignored. Stay away from Miracle Ear.

Product or Service Mentioned: Miracle Ear Hearing Test.

Reason of review: Warranty issue.

Monetary Loss: $6000.

Preferred solution: Full refund.

I didn't like: Sales pitch.

Company wrote 0 public responses to the review from Feb 22, 2016.
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