Schaumburg, Illinois
Not resolved
Customer service
Diversity of Products or Services
Insurance Plans Acceptance
Price Affordability
Product or Service Quality

Went to the Schaumburg IL Miracle Ear at the last minute. Website says their hours are 9-5 M-F.

Got there at 4 and they were closed. Walk-Ins welcome but they're not open. Called corporate and get "I'll contact the franchisee to see what happened." Answer - All the locations are short staffed. Calls forwarded to Norridge IL.

Made appointment, got there and no appointment listed. Got hearing test anyway. Found out that that location is under new management and they don't have pricing or financing in place. Showed me a hearing aid and said it was $3600 on the old pricing.

Got the run-around.

Guy didn't even take my phone number in order to contact me later. Going to a better company

Product or Service Mentioned: Miracle Ear Hearing Aids.

Reason of review: Poor customer service.

Miracle Ear Cons: Customer service.

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