I have used the Lansing , Michigan ,store with Owner Jim V. I have tried 3 different types of Miracle Ear hearing aids and all of them had software issues as being compatible with I-phones.
The features do not work or only work some of the time. The owner is only available 2 times a week for service visits, although has another employee working M, W, F, . No appts. after 5 pm (with owner) so I can never get an appt.
after work and have to take time off during the day for a visit. It is now going on TWO MONTHS to get my $5,950.00 back from Miracle Ear !! I bought the top of the line Miracle Ear sells. The brochure says refund issued withing 30 days.
I see there are about 160 complaints on Miracle Ear refunds not being issued.
My next step is the Michigan Attorney Generals Office. I would NOT recommend any of the Miracle Ear hearing aids due to the features they claim, but do not work properly and also a huge pain in attempting to get a refund back from the company..
Product or Service Mentioned: Miracle Ear Me 5300 Hearing Aids.
Reason of review: Return, Exchange or Cancellation Policy.
Monetary Loss: $6000.
Preferred solution: Full refund.
I didn't like: Software issues to work properly and refund of money.