Firstly, their hearing is exactly the same as other firms I talked to. they all sell the same thing.
I am in Worcester, MA. The office here are terrible. Constant turnover of people. In my four years of having the aids the last guy, the current guy, is excellent.
All others, many, many, hardly knew their product.
Be careful of the extended warranty. After three years your hearing aid will not be "made" any more so it can not be replaced. You will need two. (New sale) The extended warranty covers only when the product has to go back to the factory.
$400+ per year for that? Buyer beware.
This reviewer shared experience about warranty issue and wants this business to have the product delivered as the author lost $3000. The author is overall dissatisfied with Miracle Ear and uploaded a picture. The most disappointing about miracle ear hearing aids warranty from Miracle Ear was lack of standing behind their product , but reviewer liked last of many many service people. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.
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