Worcester, Massachusetts
Not resolved
Customer service
Diversity of Products or Services
Insurance Plans Acceptance
Price Affordability
Product or Service Quality
Value for money

Firstly, their hearing is exactly the same as other firms I talked to. they all sell the same thing.

I am in Worcester, MA. The office here are terrible. Constant turnover of people. In my four years of having the aids the last guy, the current guy, is excellent.

All others, many, many, hardly knew their product.

Be careful of the extended warranty. After three years your hearing aid will not be "made" any more so it can not be replaced. You will need two. (New sale) The extended warranty covers only when the product has to go back to the factory.

$400+ per year for that? Buyer beware.

Product or Service Mentioned: Miracle Ear Hearing Aids Warranty.

Reason of review: Warranty issue.

Monetary Loss: $3000.

Preferred solution: Deliver product or service ordered.

Miracle Ear Pros: Last of many many service people.

Miracle Ear Cons: Lack of standing behind their product.

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Columbia, South Carolina, United States #1311492

When You buy from them they promise you warranty .If you have a problem with it even after 3-4 months they will never cover and enforce the warranty

Worcester, Massachusetts, United States #1241479

In follow up. Some how the Miracle Ear in Fl.

I went to found the "last replacement left east of the Miss.." MA. didn't even try. Even if the FL office made up the story as to being the last one they did get it, replace it, and their service was excellent.

All said if I had not started with Miracle Ear I would not be continuing.

I went because after checking out three places with all offering the same hearing aid I liked the guy with Miracle Ear the best for presumed professionalism.

When I went to buy he was no longer there. Typical of my Miracle Ear experience.

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