I was solicited by Miracle Ear ( again, after being screened 2 1/2 years prior) for a FREE Screening at their AVE U Brooklyn Office. I also scheduled a screening appointment for my boyfriend who had no previous experience with Miracle ear.The EXTENSIVE paperwork we filled out had the hallmarks of a less than subliminal attempt to coerce us into purchasing their hearing aid.
The intention of our our visit was simply WHAT WAS OFFERED ..a FREE screening.!!! Neither of us, during the time in the office was offered that screening. Instead, the intention was to pressure me into "doing something about my hearing problem which I was informed was 5 decibels below a severe hearing loss ( so they claimed!) 2 1/2years ago. I reiterated, I was there to see if the loss had escalated .
I was told it was unlikely and was I ready to do something about my alleged hearing loss.. whose diagnosis I was already suspicious about!! I was a accused of not taking care of myself if I was not ready to move forward with a resolve with their resolve..I inquired if their device was covered by our insurance and was informed it was not. I felt my self becoming more and more uncomfortable with both interviewers..again no mention of providing the service that was offered in their solicitation of me!!I I was accused of " NEGLECTING MY HEATH" by not committing to purchasing their product.
I am a retired Pharmacist, working very diligently in maintaining my overall health , which is excellent and I am being judged and cajoled by this audiologist who, herself was excessively overweight.( I did share this with my boyfriend as we left the office and was accused of being rude!!) I felt like I was in a used car dealership hustle!! Firstly we were never offered the service promised!Secondly, no alternative resolve for their very expensive device was offered..ie. Check with your health care insurers who may provide audiology screening and hearing devices if needed!!
( That was indeed, the case) DO NOT GET TAKEN IN BY THIS COMPANY.. They are unprofessional scammers in white coats, whose concern for profit exceed concern for patient well being!!
Review about: Miracle Ear Customer Care.
Reason of review: Unprofessional, Service solicited for was not offered of given..
Preferred solution: I was already contacted by the Regional Manager with no satisfaction. I am requesting my name be removed from your contacts and I am not to be solicited again.I will certainly share this "enlightening" experience with my colleagues!!.