Anonymous

Hearing Aids are RUBBISH 7000 dollars down the drain

Dealer was ok the hearing aids are just rubbish a lot of money wasted
View full review
Reason of review:
Bad quality
Anonymous

Started wearing my old one again

I bought new ones a few month ago, and it has been a mess. can't get them sized right, can't stop the screaming noises in my ears. takes 2 aids to hear almost as well as with my old one. I just got the right one back after getting a drain slot put in. were they asleep? they put it in the bottom of the hearing aid. I need it at the top and it would have to be so much wider to do any good even if it was in the right place. they are also wayyyyyy to long and make my ear so sore. So I guess I will be making payments on this crap for 5 years and wearing my old one. I hate salesmen. they are such liars! he said these would be better. they are not! I get more volume from my one old one that both of these, and I am sick of hearing it is because of how severe my hearing loss is. duhhhhh The old one helps my loss!
View full review
Reason of review:
Bad quality
Anonymous

The MiracleEar aids, not as promised.

Checked out a few other places first. But too high priced.

Went to Miracle Ear in UC,Tx to try theirs out. Was ok, but had a lot of trouble hearing my cellphone, kept cutting out on me, it was so irritating. I had 30 days to decide, and was convinced this was the way to go....mistake! Was told my HMO was all mailorder, and would not compare....mistake!

My insurance has a office here and did all adjustments on site. Word to the wise, don't believe what any salesman tells you, they are "in sales", check your ins. for assistance. Instead of $5,700 for Miracle Ear,I paid $660 for HealthInnovations aids, through my insurance for a equal product.

I even had 70 days to try out the aides. I had even more time to compare the two, and ....chose the latter.

A better choice. KO

View full review
Pros:
  • Convienient location
  • Personal attention
Cons:
  • Forgot these are salespeople first
  • Speed to proceed
  • Forgot that these are salespeople first
Reason of review:
Because I am able to inform others.
3 comments
Guest

I have a pair of free "Listening Ears". They're called "Hands".

Guest

Now, I have been turned over to Qualia Collection Service, so Allegro Credit can recover the payment that they made to Miracle Ear, for their...not as promised...product. This has been a very troubling experience.

I hold Miracle Ear responsible, their "salesman" Josh, in this case, works on commission, so he got his, and Miracle Ear, got their overpriced product dollars....so they can't..won't take the unsatisfactory product back. Bad Miracle Ear, this will be "bad" for business.

Guest
reply icon Replying to comment of Guest-1372044

Miracle Ear Company is such a big concern, they process quickly, before the consumer can think this major purchase through. I recognized my mistake, after I was assured these aides would work with my phone....never happened.

The salesman in Universal City, Tx, could not satisfy my need, so now, everyday Qualia, the Miracle Ear collection company calls trying to settle that deal. I am happy with my Health Innovations still, and they work with my same phone, and at 1/10 the cost.

I cannot say this enough....don't believe all these salesmen tell you, check all offerings before any final decision. There is a lot of $$$$ involved with Miracle Ear, and there are more reasonable choices.

View more comments (2)
Texanna Rek
map-marker Conyers, Georgia

Great to hear again! Extremely happy.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Only had these 1+ month. So far I am thrilled with my Miracle Ear aids. They are over the ear with sealed non replaceable rechargeable battery..I have a problem with ear wax clogging them if I am not careful. Katrina a at Conyers Ga location has been very courteous and knowledgeable. I also went to her Athens Ga office due to a problem beyond their control at the Conyers office. Her receptionist at both locations are caring and efficient. Very happy now and expect this will continue. So nice to not have to say Sorry, would you repeat that? Also nice to not wear my tv remote out by frequently rewind and replay.
View full review
Reason of review:
Good quality
Anonymous

High priced not woeking

when I told her aids are not working she said have them to talk louder why get aids then..another excuse.. much excuses its down right cheating to sell something for 7k that don't work I also was not told about the 30 day try out fast saleslady I should gone to Costco for less than half wish I had took time to invest more most are senior citzen on fixed income ita a shame what they do Iall while acting like they care..wish I could my money back...miracle aidis a jo;e very,very dissatidfiyed I was told to turn up tv why pray tell why pay 7k to get nothing changed
View full review
Reason of review:
Damaged or defective
Lyman Kgq
map-marker Yucca Valley, California

Great Place

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
To Anonymous, Yucca Valley!!! Miracle Ear Gals are great. They go way out of their way to be helpful. So, knowledgeable its amazing. Along with cheerful attitudes and willing to go the extra mile to figure out how to accommodate your needs. Thank YOU, for being in the High Desert. Been very satisfied each time I go in. I never have found any of the ladies rude. In fact their cheerful disposition is refreshing. No matter, if I have an appointment or just need my aids cleaned and I walk in the door. Always pleasant ladies and willing to figure out what I need. I wouldn't go any where else in the High Desert. Thanks Ladies, See you soon, John
View full review
Pros:
  • Girl that works there is a nice person
  • Good staff
  • Staff at the location i went to was great
Reason of review:
great team
Anonymous

No customer service , software issues, over 2 months to get refund $6,000

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I have used the Lansing , Michigan ,store with Owner Jim V. I have tried 3 different types of Miracle Ear hearing aids and all of them had software issues as being compatible with I-phones.

The features do not work or only work some of the time. The owner is only available 2 times a week for service visits, although has another employee working M, W, F, . No appts. after 5 pm (with owner) so I can never get an appt.

after work and have to take time off during the day for a visit. It is now going on TWO MONTHS to get my $5,950.00 back from Miracle Ear !! I bought the top of the line Miracle Ear sells. The brochure says refund issued withing 30 days.

I see there are about 160 complaints on Miracle Ear refunds not being issued.

My next step is the Michigan Attorney Generals Office. I would NOT recommend any of the Miracle Ear hearing aids due to the features they claim, but do not work properly and also a huge pain in attempting to get a refund back from the company..

View full review
Loss:
$6000
Cons:
  • Software issues to work properly and refund of money
Reason of review:
Return, Exchange or Cancellation Policy

Preferred solution: Full refund

Anonymous

Pressured into buying unneeded hearing aids

We moved to Roseburg, Oregon eight months ago. The first thing we wanted to do is to get set up with Miracle Ear to keep our hearing aids in good condition.

On our very first visit, the audiologist wanted to give us a hearing test and sell us new upgraded hearing aids. Even though my latest pair were not even a year old. My husband and I are old and living on a fixed income; we do not need new hearing aids, nor can we afford something we dont need. When it comes to costs, he keeps saying Dont worry about it.

He got us to try these upgraded pair for one month, and took our existing pairs away. We tried them for two weeks and found little difference. When we returned them and asked for our old one back, he wouldnt give them to us until I had to scream at the top of my lungs that we wanted them back. He then left the room and went to the telephone to call our daughter to try and convince us how much we needed those new up- graded hearing aids.

When he finally gave us back our hold ones, he threatened us with Youll be sorry. It appears that this audiologist is not interested in taking care of hearing aids that you didnt buy from him. He only wants to sell you more. It was six months before we went back, and he is still at it.

Even though our hearing aids are fine, he says that we are missing half the words, etc. If it werent for the fact that my husbands aids get moisture in the tubes and have to be cleaned out now and then, we would never go back.

I think that this audiologist just tries to take advantage of the elderly. When we feel that we need new hearing aids, were going to go to Costco.

View full review
Reason of review:
Poor customer service
Anonymous

Costly ear plugs

The reason for getting the hearing aids was to hear my grand children when they talk. I was tested and advised on what to purchase. I was assisted in learning to use the aids. I have had them for 8 months and wear them every day. The office specialist is great, however I still have not accomplished what I wanted, to hear voices. I do hear the wind and sounds I had not heard in a long time. I am suppose to be able to adjust them via their internet service, but that is not of much help. Now this is filler so this site will accept this review of at least 100 words.
View full review
Reason of review:
Bad quality
3 comments
Guest

I purchased the $995.00 hearing aids. They amplify sounds.

They do not help me understand speech. They told me my hearing aids were the entry level, that I needed the higher level.

I told them they were Snake Oil Salespersons and I would never have anything to do with Miracle ear again! I was cheated by Miracle Ear!

Ray Lillie

Guest
reply icon Replying to comment of Guest-1386470

It sounds like you cheated yourself not the other way around. If the hearing specialist told you you needed a higher level and you choose the entry level that’s your mistake.

They are not salespeople they are hearing specialist. So against their recommendation you decided to cheap out.

Guest
reply icon Replying to comment of Guest-1386879

They should not have sold them to him then! But since they get paid on commission only, if course they're not gonna miss out on a couple bucks.

View more comments (2)
Anonymous
map-marker Bossier City, Louisiana

Returning product

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I purchased miracle ear device on March 14th,,, it did not work. I attempted to return the device on March 20th.

The so called sales man Justn something told me he could not accept it and would cost me $400 something dollars to do so, this device has never worked as advertised, the salesman never explained the proper way to use it,,,not even how to turn on and off,, how to clean excess ear wax off it,,it has never worked outside his office,,it would never even sqeel when your hand is near it as every one I had ever seen, So I took it back home after about 3 weeks or so I saw that there was a 30 day return policy. I could not afford gas to return it until after the 3rd of May, being more that 30 days by then he still would not accept or even write a notice saying I was returning it. After leaving it at the office I today receive it back in the mail. I am going to return it again and weather or not he wants it....I don't care what your policy is,,,,I will NEVER PAY A SINGLE PENNY towards this device.

So you can do whatever you want. My name Is Terry Mangham,,,phone 318461****

View full review
Cons:
  • Lack of standing behind their product
  • People lying to me
  • Salesperson did explain product well
Reason of review:
Poor customer service

Preferred solution: allow me to return defective product,,,,and stop financial responsabity

1 comment
Guest

I get earaches and migraines when I wear them, maybe I'll eat the 400 and return them it's better than 3,000 !

Sorry I got them.

Anonymous

Miracle Ear failed to help my hearing proplem

Miracle Ear doctor rep sold me a set of Miracle Ear when he knew ( or should have known) they would not help my hearing problem. The problem was shown by another dealers test. He Immediately told me I had damage to the inner ear and hearing aids would not help I purchased the ears in McAllen Texas I have used the ears for over a year and have been to the office, with no better hearing. All the doctor tells me is to take a lip reading course. I am a 90yr senior who feels that he has scammed . I think that Seniors are at risk and need some action.
View full review
Loss:
$6000
Reason of review:
Pricing issue

Preferred solution: Let the company propose a solution

Quinetta Zcw

READING OTHER REVIEWS DEALING WITH MIRICAL EAR

Updated by user Jul 27, 2017

I DID

Original review Jul 27, 2017
I HAVE BEEN READING OTHER REVIEWS FOR THE LAST 45 MIN. AND HAVE HAD A BAD EXPERIANCE THAT ONLY COAST ME $2,000, I GUESS THATS NOT BAD AFTER ALL THE OTHER PEOPLE HAVE PUT UP WITH, AND I'M STILL HERE BECAUSE THIS HAS TO BE AT LEAST 100 WORDS, SO I AM STILL WORKING ON A 100 WORD REPLY TOO SATISFY MY RESPONCE TO SOMETHING THAT NEEDS TOO BE SEEN OF HOW DISSATISFIED MOST OF THE PEOPLE ARE.

I HOPE THESE ARE BEEING READ AND SOMETHING IS BEING DONE ABOUT IT.

I THOUGHT I HAD AT LEAST A 100 WORDS, HOWEVER HEAR ARE SOME MORE IF YOU LIKE. NOW I SEE IDO NOT HAVE ENOUGH YET?
View full review
3 comments
Guest

Yes we need people like those doing these reviews to warn others of their experiences with Scam Artists

Guest

Reading reviews for 45 minutes, but couldn't even write a coherent review about why the product didn't work? What kind of {{REDACTED}} wrote this?

Quinetta Zcw

NOTHING MORE TOO SAY!

View more comments (2)
Anonymous

96 years old, took advantage of me

Thdy said i had a 30 day guarantee, parts were ordered that ame in after the 30 day period of return, i gave the hearing aides back. Now they are trying to charge me for them. I don't have them and now they want to send it to a collection agency
View full review
Reason of review:
Return, Exchange or Cancellation Policy
Anonymous
map-marker Coeur D Alene, Idaho

Want to return moms Miracle Ears and was told no

My mom purchased her two Miracle Ears on 9/23/16. She had pretty good luck, but the charge would not keep for longer than eight hours and as time went on even shorter time.

Talked to her in March 2017 and she told me that the charge was finally lasting longer. On April 4th mom was airlifted to Kootenai Medical Center in Coeur d'alene, Idaho. She never used her Miracle Ears again. She passed away on April 18, 2017.

She paid $6,200. She had paid the balance down to $4700 on the Healthiplan credit. I called Miracle Ear in Coeur d'alene and asked them how I go about returning the ears and was told that they do not take returns. I told them that I have her Purchase Agreement and it stated on the agreement it says: The Hearing Instrument(s) is (check one) New, Used or Reconditioned.

Hers was New of course. If this is on your agreement why would you not take a return? She said she didn't know why they have that on the agreement. Maybe someone else in the family could use them?

I understand that I probably would not get a full credit, but I do not understand why I cannot return the product. My mom has died, she was not buried with them. I have them and want to return them.

I do not feel I owe for the $4700. Anyone have any idea's for me?

View full review
Loss:
$6200
Reason of review:
Unable to return product

Preferred solution: Price reduction

Anonymous

Said their aids will make one less prone to Alzheimers????

Was told my 79 year old dad really needs hearing aids because not taking care of the problem will make him MORE prone to getting Alzheimer's or Dementia. The sales person stated as time goes by with elderly people with hearing issues who do not get fitted with a hearing aids, it makes them more prone than usual for them to develop Alzheimer's.

He went on to say how the brain will eventually stop transmitting hearing to their brain and this makes them more likely to get Alzheimer's. Asked two doctors about this and they never heard of this, and stated how if it was true, then all deaf people should have Alzheimer's. They also started with an insane price of $9,500. After learning his insurance would not cover any of it, he said he could *** $2,000, and he could finance the rest.

Makes one wonder about the RIDICULOUS mark up they have on their products. We will look elsewhere, but their insane prices, and blatant lies should make others stay away.

View full review
Reason of review:
Poor customer service
1 comment
Guest

http://www.hopkinsmedicine.org/news/media/releases/hearing_loss_and_dementia_linked_in_study

  • 1
  • ...
  • 14
  • 15
  • 16
  • 17
  • 18
  • ...
  • 30